Clinic FAQs

Do I need to have a family doctor?

2019-08-30T10:44:25-06:00August 30th, 2019|

You are encouraged to pick a doctor who is identified as your primary care Family Physician because Your family doctor provides “whole patient” care and takes responsibility for your care in disease prevention and management of illnesses. If you have a chronic disease, it is better to see your family doctor who “knows you” whenever [...]

Is this clinic accepting new patients?

2024-04-24T05:22:52-06:00August 30th, 2019|

We do not currently have any physicians accepting new patients but we will be your Medical Home and provide with access until a physician has openings on their panel.

Where is my doctor when he/she is not in the clinic?

2019-08-30T10:39:33-06:00August 30th, 2019|

Your doctor is committed to all aspects of Family Medicine care. When not seeing patients in the clinic, he/she may be on call in the Emergency Room, delivering a baby, in the operating room, providing care at a specialty or satellite clinic in our community, attending educational courses or administrative meetings, or taking personal time [...]

What do I need to bring with me for my appointment?

2019-09-05T11:15:55-06:00August 30th, 2019|

Alberta Health Care card List of medications (if possible, bring in all of your actual pill bottles) If it’s your first visit to the clinic, please bring photo ID Your current address and phone number will be updated at each visit

Can I get my prescriptions filled over the phone?

2019-08-30T10:38:19-06:00August 30th, 2019|

It is best to book an appointment to see your doctor for prescription refills. If that is not possible, then refills may be done over the phone at the discretion of the physician. There may be a charge for this uninsured service.

Why does it take so long to get an appointment at the clinic?

2019-08-30T10:34:52-06:00August 30th, 2019|

The doctors serve a large area and population. The wait time to see a doctor is determined by how many people book the available appointment slots. To help reduce the frustration with wait times: Plan ahead for routine prescription refills Remember to phone and cancel if you aren’t able to make your appointment. Then someone [...]

What does it mean that the clinic is a “teaching clinic?”

2019-08-30T10:33:56-06:00August 30th, 2019|

The doctors participate with the universities in teaching medical students and Family Medicine resident doctors. Their work is always supervised by one of the clinic physicians.  Thank you for allowing them to participate in your care – it is very important for their training.

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